Package Outline

End User Business Skills Development (10 Series)

Summary:

Improve your business management, time management, and negotiating skills. Learn more effective business communication techniques. Develop other key business skills such as methods to improve customer service and build motivation.

Includes:

Basics of Business Math Series This series is designed for users who want to improve their basic math skills.

Business Communication Series This series is designed for users who want to improve their professional writing skills.

Business Management Series This series covers some basic concepts of business management.

Customer Service Series This series is designed to help users create and maintain good customer services.

Grammar Series This series is designed for users who want to improve their grammar skills in a business setting.

Motivation Series This series presents the concepts of providing motivation for employees.

Negotiating Series This series presents strategies for negotiating in business and daily situations.

Project Management Series This series provides a detailed examination of project management concepts and strategies.

Sexual Harassment Series This series of courses is designed to raise awareness of sexual harassment as a workplace problem, identify strategies for harassed workers to follow in seeking redress, and outline legal avenues through which harassment complaints can be pursued.

Time Management Series This series provides strategies to help users use their professional time more effectively.